top of page

Privacy Policy

This Privacy Policy explains how I use, store, and protect your personal information when you visit this website or contact me.

 

I shall handle your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and professional and ethical guidance issued by the British Psychological Society (BPS) and the Health and Care Professions Council (HCPC).

 

Data Controller
 

I am a Counselling Psychologist in private practice. I act as the Data Controller for the personal data collected through this website and in the course of my professional work.

​

You can contact me at: drhelendamon@gmail.com or via my contact form.

 

What Information I Collect
 

Email Contact

If you contact me by email, I will collect your email address and the information in your message. This enables me to respond to your enquiry.

 

Website Contact Form

If you complete the contact form on this website, I collect your name, email address, and the information in your message. This enables me to respond to your enquiry.

 

Initial Enquiry Form

If you complete the initial enquiry form, I collect your name, email address, and information about your mental and physical health. This enables me to assess whether I might be a suitable therapist for you and to respond to your enquiry.

 

Lawful Basis for Processing Your Data
 

I process your personal data on the basis of:

  • Legitimate interests – to respond to enquiries and manage my practice

  • Provision of health care – when you receive psychological therapy

Special category data is processed for health and care purposes, in compliance with legal requirements.

 

How Your Information Is Used
 

I use your personal data only for purposes directly related to your enquiry or therapy, including:

  • Responding to your messages or enquiries

  • Assessing suitability for therapy

  • Providing psychological therapy

  • Maintaining clinical and administrative records.

I will not use your data for marketing or share it unnecessarily.

 

Confidentiality and Sharing of Information
 

I treat all your data confidentially. I will not share your data without your consent except when I am legally or ethically required to do so, such as in cases of:

  • Serious risk of harm to you or others

  • Safeguarding concerns regarding children or vulnerable adults

  • Legal obligations, such as court orders

These exceptions are consistent with HCPC and BPS professional standards.

 

Data Storage and Security
 

I store your information securely using appropriate technical and organisational safeguards, including password protection, to prevent unauthorised access, loss, or misuse.

 

Data Retention
 

  • Enquiries and contact form submissions:
    If therapy does not proceed, I will securely delete your information within a reasonable period, and no later than three months.

  • Therapy records:
    If therapy proceeds, I will retain your information securely for seven years following the end of our work together, in line with professional and legal requirements.

 

Your Data Protection Rights
 

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request erasure or restriction of your data where appropriate

  • Raise concerns about data handling

You can also lodge a complaint with the Information Commissioner’s Office (ICO).

 

Changes to This Privacy Policy
 

I may update this policy occasionally to reflect legal or professional changes. The latest version will always be on this website.

bottom of page